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Our Program Partners

Coffee roasters and chocolate makers are increasingly demanding certified products to provide traceability and assurance of good practices, using independent third-party standards such as the Rainforest Alliance Certified, UTZ Certified, Fair Trade, 4C, AAA and C.A.F.E Practices to validate their products.

One of ECOM’s greatest talents is its ability to harness the power of every agent in the supply chain — from NGOs and investors to donors — to address challenges holistically.

To meet the demand of coffee roasters and chocolate makers for certified products, we have been customizing our programs and services to provide greater accountability, transparency, traceability and assurance of good practices, thereby setting the foundation for long and fruitful relationships with every member of the supply chain. For example, SMS has built its own exclusive code based on the three pillars of sustainability — social, economic and environmental — to enhance the longevity of its relationship with farmers.

We have also become an ambassador between our clients and farmers by using a common language to communicate value, and by reiterating the value of ECOM’s sustainability practices throughout the supply chain. As a result, SMS is changing the way farmers see their livelihoods and their future.

  • SMS Code of Conduct

    An in-house program covering mainstream certification scheme

  • 35%

    share of ECOM sustainable coffee sales out of its total sales

  • 300+

    sustainability projects worldwide

Cotton Made in Africa Sustainable (CmiA) Certification, Ivory Coast

ECOM is a member of Cotton made in Africa (CmiA) and has made a commitment to promote the association in every way possible.

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Training for UTZ Certification, Ecuador

In Ecuador, small scale cocoa producers in the region of Manabi only received poor training in good agricultural practices and as a result most farmers encounter very low yields.

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Training of the Sustainable Agriculture Standards, Indonesia

In Indonesia, the industry has seen declines in both quality and yields in recent years.

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